Privacy Policy
Mokaya Privacy Policy · Last Updated: June 2026
Welcome to Mokaya. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Mokaya collects, uses, stores, and protects your information when you access our website, place orders, submit inquiries, or interact with our services.
Information We Collect
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Company Name
- GST Information (for business customers)
Transaction Information
- Order Details
- Product Purchases
- Payment Status
- Shipping Information
Technical Information
- Device Information
- Browser Type
- IP Address
- Operating System
- Cookies and Usage Data
Business Inquiry Information
For wholesale, white-label, distributor, and corporate inquiries:
- Business Name
- Contact Person
- Phone Number
- Email Address
- Order Requirements
- Business Documents
How We Use Information
We use collected information to:
- Process orders
- Deliver products
- Provide customer support
- Send order updates
- Improve our services
- Manage distributor and wholesale relationships
- Process white-label inquiries
- Comply with legal obligations
- Prevent fraud and misuse
Payment Information
Mokaya does not store complete payment card details.
Payments are processed securely through authorized payment gateways.
Sharing of Information
We may share information with:
- Logistics Partners
- Payment Providers
- Technology Service Providers
- Legal Authorities when required by law
We do not sell customer data to third parties.
Cookies
Our website may use cookies for:
- Website functionality
- Analytics
- User preferences
- Shopping cart functionality
- Security purposes
Users may disable cookies through browser settings.
Data Security
We implement commercially reasonable safeguards including:
- Encrypted communications
- Secure servers
- Access controls
- Authentication mechanisms
- Periodic security reviews
Children's Privacy
Our services are not intended for children under 18 years of age.
User Rights
Users may request:
- Access to personal data
- Correction of inaccurate information
- Deletion of personal information
- Withdrawal of consent where applicable
Requests can be submitted through our contact channels.
Policy Updates
We may update this Privacy Policy periodically. Updated versions will be posted on this page.
© 2026 Mokaya. All rights reserved.